Soca in Japan, LLC – STORE POLICIES
Last revised: April , 2021
TIME TO SHIPPING
Please allow 5–10 business days for delivery. In some instances it may take longer due to the COVID Pandemic. If your item is taking longer than expected feel free to contact us at anytime at
WHERE WE SHIP
We presently ship worldwide including the USA, The Caribbean, Europe, Japan, Canada
RETURNS AND REFUNDS
Any claims for misprinted/damaged/defective items must be submitted within thirty (30) days after the product has been received. For packages lost in transit, all claims must be submitted no later than thirty (30) days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
Our products are made on demand for the buyer. Once placed, after 24 hours, the product cannot be canceled. Refunds are only offered to customers that receive the wrong items or damaged items. If this applies to you please contact us at and we’ll get back to you with a resolution as soon as possible.